Operation Management

tabularize of Contents 1. INTRODUCTION 2. LITERATURE REVIEW 3. ORGANIZATION AND METHODOLOGY OF THE INVESTIGATION 4. CRITICAL ANALYSIS 4.1. depth psychology of the Current Situation of Achieving the Five Performance Objectives 4.2. Comparisons to a hold rival 4.3. Current application of Just-In-Time (JIT) theory 4.4. Critical analyses of the current carrying into action in the JIT philosophy 5. RECOMMENDATIONS 6. CONCLUSION REFERENCES List of learns and Tables Figure 1: cable tramways fiscal motion from Nov. 2007 to Mar. 2008 Figure 2: Internal and external perspectives of performance objectives Figure 3: Different perceptions of the performance objectives in Tram eating place Figure 4: Comparisons of customers perception between Tram and Cali restaurants Figure 5: Measured time of the current serving process Table 1: Importance of the Tram restaurants performance objectives Table 2: Total serving time of severally steps of the serving process 1. INTRODUCTION Tram restaurant is a runty restaurant in Ho Chi Minh City, mainly serving rice dishes, the most popular type of dishes in Viet Nam. The restaurant opens from 6:30 am to 9:00 p.m.

However, the most displace hours are from 7 am to 13:30 pm because such dishes are suitable for breakfast and lunch instead than for dinner. Tram is well-known for beautiful decoration, cozy atmosphere and superior of food. Locating in District 1, the most prosperous and alive(predicate) district of Ho Chi Minh City, Trams shoot for customers are the middle-class families. Accordingly, the price of the dishes ranges from 30,000 VND to 50,000 VND which are widely hold to be reasonable. Trams monthly revenue is some 135,000,000 VND. After taxes and expenses, Trams monthly net income varies somewhat 20,000,000 VND. The staff consists of 13 employees with 8 waiters and waitresses, 1 cashier, 1 commissionaire, 1 bartender, 1 chef, and 1 manager. With full tables capacity, the restaurant can function up to 50 guests at the same... If you want to get a full essay, order it on our website: Orderessay

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